About us

About

Isibaya Funeral Services

Ukwazi/Kwethu Trading CC, operating as Isibaya Funeral Services, is a proudly 100% owned and managed entity, licensed and authorized under FSP-46419. Established in 2010, our company is dedicated to providing exceptional funeral services.

Our owners are actively involved in the daily management of the business, ensuring that all commitments are fulfilled promptly and efficiently. This hands-on approach eliminates bureaucratic delays and allows us to provide tailored solutions to meet the unique needs of our clients. At Isibaya Funeral Services, we take pride in delivering compassionate, respectful, and reliable services during life’s most challenging moments.

Our Promise

Committed to Serving You

Isibaya Funeral Services is committed to providing services based on your approval of the agreed service level, respecting family traditions and protocols. Our core mission is to be there for you, ensuring your needs are met with dignity and care. Hence, our motto: Sihlala Nawe.

We aim to be recognized as the leading provider of funeral services, known for our unwavering commitment to the communities we serve. Our vision is to build lasting relationships with our clients by exceeding their expectations and delivering compassionate and professional care during their time of need.

Our mission is to ensure that Isibaya Funeral Services is the first choice for families during difficult times. We are dedicated to providing prompt and respectful services, tailored to the unique needs of each family, ensuring that every aspect of the funeral process is handled with the utmost care and dignity.

Our Values

Guided by Compassion and Care

Integrity

We uphold personal and business integrity in all our interactions, ensuring honesty, transparency, and ethical conduct in every service we provide.

Community Development

We are committed to the growth and development of both our staff and the communities in which we operate, striving to make a positive impact through our services and initiatives.

Customer-Centric Approach

Our diverse funeral schemes cater to the unique needs of individuals, families, and larger groups such as church members, taxi associations, and stokvel clubs. These options include individual plans, family plans, and extended family plans, along with funeral plans.

Affordability and Flexibility

We offer a range of additional benefits tailored to fit each client’s budget, enhancing the level of total cover beyond the core plans. These benefits include Cash Benefit Plans, Grocery Benefits, Inkomo Cash Plans, and Tombstone Services.